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Sign up for a regular deliveries and get 5% off standard prices.

Please order by 10pm, three full days in advance of your desired delivery day. Minimum order is £25.

We deliver Wednesday - Sunday across the UK. If you need a different delivery day let us know by calling 01872 211533.

1. DO YOU DELIVER TO ME?


We deliver across Cornwall, Plymouth and the rest of the UK every week. We currently deliver to different areas on different days.

We charge different amounts depending on the delivery day and delivery postcode.

This is calculated at checkout. The standard local delivery for a basket of £25 or more is £4.96.

 

2. WHAT DAYS DO YOU DELIVER TO MY AREA?


We deliver across Cornwall from Wednesday through to Sunday.

Other delivery days are available - please contact us for more information.

 

3. WHAT TIME WOULD YOU DELIVER TO ME?

We don’t offer a timed delivery service.

We are able to let you know an idea of morning or afternoon once we have all our orders arranged for the week.

Generally delivery will be around the same time each week.

Please contact us for more information.

 

4. THE DAY YOU DELIVER TO ME ISN’T SUITABLE? CAN YOU DELIVER ON DIFFERENT DAYS?


We deliver to most areas in Cornwall on more than one day a week.

We can generally change this for you. Please let us know and we will do our very best to sort this out for you.

 

5.  HOW IS MY ORDER DELIVERED?


Our delivery team deliver using our own refrigerated vans within our delivery area. 

Your order is delivered in one of our own Cornish Food Boxes which we re-use.

We ask that our boxes are returned to us. Generally we collect them when we are next delivering to you.

We can arrange to collect the boxes if you give us a call on 01872 211533.

Our boxes are water resistant but cannot cope with the extremes of Cornish weather so please leave them out on the morning of your delivery, and if they can be kept under cover we would appreciate it.

 

6.  WHAT IF THERE ARE THINGS IN THE BOX THAT I DON’T WANT?


If there are items of veg (ie. No potatoes) or meat (ie. No veal) that you would prefer never to receive we will just replace them for you.
If there are whole elements of the box that you don’t want (ie. No fish) we can tailor make your box for you without things you would prefer not to have.


You can tailor make the box you would like by simply ordering exactly what you need on our website. All our veg, meat, fish and dairy items are available to buy individually as well as in our combination boxes. The combination box contents change each week and are listed on the website.


You can let us know of items you would prefer not to receive by adding a comment when placing your order, or by filling out the boxes in the Special Instructions section of your account online.
We do not allow substitutions in our Essential Range. These boxes are priced at a special discounted rate, and do not include making changes to the contents.
 

7.  WHERE DOES ALL YOUR PRODUCE COME FROM?


99% of everything we sell comes from Cornish businesses. We only sell meat that is free range. All the fish we sell is sustainable.

 

8. ARE YOU ORGANIC?


No we aren’t exclusively organic but all our fruit and salad items are organic if they are not locally grown. 

 

9.  I WOULD LIKE TO START A REGULAR DELIVERY. HOW DOES IT WORK?


You can set up a regular delivery on our website. Just choose whether you would like a weekly, fortnightly or 4 weekly rotation.

Please make sure that any subscription order meets our minimum order of £25. Not all products are available on a subscription because of the seasonality of our supply.

Once you have placed your order and paid for it, your subscription will be automatically set up. Payment is taken between 3 days before your order is due to be delivered.

You can cancel your subscription at any time on the website (Please remember that once an order, or subscription, has been processed you cannot cancel the order), as well as skipping weeks if you are going to be away. We are here to help so if you have any questions please call us on 01872 211533.

Copyright © The Cornish Food Box Company Ltd | VAT No. 114557818 Company No. 7350549